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Privacy Policy of CathChan

Last Updated: 18 October 2024

Cath Chan (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in connection with our coaching services, website, and any other interactions you have with us.

1. INFORMATION WE COLLECT

We may collect personal data that you provide directly to us, including but not limited to:

  • Personal Information: This includes your name, email address, phone number, and any other information you provide when you sign up for our services or communicate with us.
  • Usage Data: We may automatically collect information about how you access and use our services, including your IP address, browser type, pages visited, and time spent on our site.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website. You can manage cookie preferences through your browser settings.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including:

  • To provide and maintain our coaching services.
  • To communicate with you, including sending updates, newsletters, and promotional materials.
  • To improve our website and services based on usage data and feedback.
  • To ensure the security of our services and detect fraud.

3. DATA RETENTION

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.

4. DATA SHARING AND DISCLOSURE

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

  • Legal Compliance: We may disclose your information if required by law or in response to valid requests from public authorities.

5. SECURITY OF YOUR INFORMATION

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. ADDITIONAL RIGHTS

Depending on your location, you may have additional rights regarding your personal data. We encourage you to check your local laws for more information on your rights.

7. CHILDREN’S PRIVACY

Our Service is not intended for individuals under the age of 15. We do not knowingly collect personally identifiable information from anyone under 15 without parental consent. However, we may provide coaching services to students aged 15 and older, provided we have obtained parental consent. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from a child under 15 without verification of parental consent, we will take steps to remove that information from our servers.

8. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. We encourage you to review this Policy periodically for any changes.

9. CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact us at contact@cathchan.com.